Privacy Policy

1. Information We Collect

When you use Aroico, we collect:

• Account information (email, business name)
• Customer data from your loyalty program (names, birthdays)
• Usage data (stamps given, rewards redeemed)

2. How We Use Your Information

We use your information to:

• Provide and improve our loyalty program service
• Send you service updates and support messages
• Analyze usage to improve our product

3. LINE Messaging

Restaurants connect their own LINE Official Account to Aroico. When a restaurant sends offers or updates:

• Messages are sent directly from the restaurant's LINE Official Account
• The restaurant is the data controller for messages sent via their account
• Aroico facilitates the connection but does not control the content of messages

4. Data Sharing

We do not sell your data. We may share data with:

• Service providers (hosting, analytics)
• Legal authorities (if required by law)

5. For Customers (End Users)

If you joined a restaurant's loyalty program through Aroico:

• When you add a restaurant on LINE, they can send you messages via their LINE Official Account
• Restaurants can see your name and stamp count
• You can opt out of messages anytime in your account preferences
• You can also block or unfollow the restaurant on LINE to stop all communication

6. Data Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest.

7. Your Rights

You can:

• Access your data anytime from your dashboard
• Export your customer data
• Delete your account and all associated data

8. Contact

Questions about this policy? Contact us at support@aroico.com